Frequently Asked Questions

Everything you need to know about shopping with B Free Australia

What is the shipping time for orders within Australia?

We offer fast shipping across Australia. Standard shipping typically takes 3-7 business days, while Express shipping arrives within 1-3 business days depending on your location.

How do I determine my correct size?

To ensure the perfect fit, please refer to our comprehensive Size Guide located on each product page. Our garments are designed with high-stretch fabrics to accommodate various body shapes comfortably.

What is your return policy for intimate apparel?

For hygiene reasons, certain items like underwear cannot be returned. However, we offer a 30-day return policy for most other items in original, unworn condition with tags attached.

Do you offer international shipping?

Yes, B Free Australia ships worldwide. International delivery times vary by destination, typically ranging from 7 to 21 business days.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' services including Afterpay and ZipPay.

Are your products seamless and invisible under clothing?

Yes, we specialize in seamless technology. Most of our collections are designed to be hardware-free and stitch-free to provide a smooth, invisible finish under even the tightest outfits.